What is Assort Health ?
Assort Health provides AI-driven solutions for healthcare call centers, aiming to improve efficiency and patient satisfaction.
Key Features
- Medical Scheduler: Allows patients to schedule, cancel, confirm, or change appointments at any time, enhancing accessibility and convenience.
- Switchboard: Directs callers to the appropriate department and answers common questions about facility details, streamlining communication.
- Call Deflection: Offers online forms for scheduling and patient intake, reducing call volume and administrative workload.
- After Hours Service: Enables 24/7 appointment scheduling, ensuring continuous patient support beyond regular office hours.
- Provider Triage: Utilizes AI-enhanced rules to match patients with the appropriate provider, improving care coordination.
- Engage & Remind: Sends customized messages for appointment reminders and important alerts, enhancing patient engagement.
- EHR Integration: Seamlessly integrates with over 84 Electronic Health Record systems using open standards like HL7 and FHIR, ensuring compatibility and streamlined data management.
By implementing these features, Assort Health aims to transform healthcare call centers into efficient, patient-centered hubs, reducing wait times and operational costs while enhancing overall patient experience.
