What is Yellow AI ?
Yellow AI is a customer experience automation platform that uses AI-powered virtual agents to streamline communication across various channels. It helps businesses automate customer support, marketing, and employee engagement while reducing operational costs by up to 60%. With its no-code interface and multi-language capabilities, Yellow AI empowers enterprises to enhance user experiences globally.
Key features of Yellow AI
- Conversational AI Agents: Automates 90% of queries, delivering 24/7 support across multiple channels with a very high accuracy rate.
- No-Code Platform: Easy-to-use interface that allows businesses to create AI agents without coding knowledge.
- Omnichannel Support: Connects customers via chat, voice, email, and social media for seamless interactions.
- Multi-Language Support: Communicates in multiple languages, catering to a global audience.
- Integrations: Pre-built connections with platforms like Salesforce, SAP, and Zendesk ensure smooth deployment.
- Analytics & Insights: Provides real-time metrics to track performance and optimize AI agents.